How can I track my return order?
Visit our tracking page to check the status of your return order, if you have your order number readily available. Or you can log into your my account page and check your Order History to know about whereabouts of your order.
Or else, you can check your return order status with your Airway Bill number on our courier partner’s website.
Aramex: https://www.aramex.com/ or contact +966 9 2002 7447 (KSA) / (UAE) 600 544000
SMSA: http://www.smsaexpress.com/trackingnumber.html or contact +966 9 2000 9999 (KSA)
LastMile: Contact our customer service team or call us at our numbers at 9200 1 9234 (KSA) / 800449234 (UAE) to initiate the process.
The Airway Bill number and all necessary details will be sent to your e-mail address.