What is Payment On Hold? What should I do if my payment is on hold?
It is a condition where payment is successful at customer's end however due to some security reasons, it is put on hold at Wadi system for verifications.
For security purposes, we would need a scanned copy of any government issued ID to be sent to firstname.lastname@example.org for further processing of your payment.
E.g. UAE Emirates ID, Saudi National ID.