What is the return notice period?
Wadi offers a hassle free 14-day return policy. Please do note that the following conditions must be met to process a return successfully:
- An item may only be returned within 14 days of the date of receipt.
- It must be in its original packaging with the original tags and labels.
- It must be unused and the seal must be intact.
For any defected electronic item received, please inform us within 4 days and Wadi will provide replacement/refund in the case of the electronic item being sealed as sent. If usage of the product exceeded the 4 days time period, and a manufacturing defect has been discovered, then you are eligible for a Warranty claim.
ِAny item returned to us will be inspected by our team to validate the return reason claim. If the claim was found to be valid, we will replace the item or refund the amount using our various refund methods. If the inspection of the claim was found to be invalid, we will reship the item back to you, and your return request will be closed.