My item is within the Warranty Period. How can I get it fixed?

If for any reason your electronic device stops working, just simply follow the steps below:

  • Contact our customer service team at or call us on 

9200 1 9234 (KSA)

800449234 (UAE)

+965 1820 011 (Kuwait)

+97317330434 (Bahrain)

so we can initiate the Warranty process. Please make sure to retain the original packaging and labels as you will be asked for the serial number on the box.

  • We will log your service request and get your item picked up. We won’t keep you waiting!
  • Once we receive the items, we aim to inspect and service them within 21 working days. If for some reason there is a delay in servicing the item due to missing parts etc., we will communicate this information to you.