What is the difference between ‘Cash on Delivery’ charge and shipping fee?
Cash On Delivery:
We like to give our customers the flexibility of paying in cash for their orders, apart from offering various prepaid options. However, a small fee levied by our shipping partners is mandatory to all Cash on Delivery (COD) orders.
Currently, COD charges are AED 5 (UAE), SAR 17 (KSA), KWD 1.36 (Kuwaiti), BHD 1.71 (Bahraini Dinar) & OMR 1.75 (Omani Riyal) per order, no matter the number of items your order contains! Currently, this service can only be used for orders less than 5000 SAR/AED (or equivalent in KWD/BHD/OMR).
There are no extra fees if you use a Credit/Debit card.
SHIPPING FEES WILL VARY FROM EACH CUSTOMER BASED ON; IF THE BELOW IS APPLICABLE TO THE CUSTOMER:
Combination of VAT +duty + documentation charges + shipping fee + COD fee
In KSA, free shipping for orders with a total value of SAR 100 and above. For orders less than SAR 100, an additional SAR 9 charge will be due.