What is the difference between ‘Cash on Delivery’ charge and shipping fee?

Cash On Delivery:

We like to give our customers the flexibility of paying in cash for their orders, apart from offering various prepaid options. However, a small fee levied by our shipping partners is mandatory to all Cash on Delivery (COD) orders. 

Currently, COD charges are AED 5 (UAE)SAR 17 (KSA), KWD 1.36 (Kuwaiti), BHD 1.71 (Bahraini Dinar) & OMR 1.75 (Omani Riyal) per order, no matter the number of items your order contains! Currently, this service can only be used for orders less than 5000 SAR/AED (or equivalent in KWD/BHD/OMR).

There are no extra fees if you use a Credit/Debit card.

Shipping Fees:

In KSA, free shipping for orders with a total value of SAR 200 and above. For orders less than SAR 200, an additional SAR 15 charge will be due. 

In UAE,  free shipping charges for orders with a total value of AED 200 and above. For orders less than AED 200, 100, an additional AED 9 charge will be due.

In Kuwait, free shipping for orders with a total value of KWD 15.98 and above. For orders less than KWD 15.98, an additional KWD 1.2 charge will be due.

In Bahrain, free shipping for orders with a total value of BHD 20.10 and above. For orders less than BHD 1.5 charge will be due.

In Oman, free shipping for orders with a total value of OMR 20.54 and above. For orders less than OMR 0.94 charge will be due.

worldwide shipments,  an additional SAR 49, 1.5 BHD, 1.2 KWD, will be added. If a Domestic shipment is added in the same order, an additional 29 SAR will be added 

Grocery orders:

In KSA, free shipping for orders with a total value of SAR 100 and above. For orders less than SAR 100, an additional SAR 9 charge will be due.