What is the difference between ‘Cash on Delivery’ charge and shipping fee?

Cash On Delivery:

We like to give our customers the flexibility of paying in cash for their orders, apart from offering various prepaid options. However, a small fee levied by our shipping partners is mandatory to all Cash on Delivery (COD) orders. 

Currently, COD charges are AED 5 (UAE)SAR 17 (KSA), KWD 1.36 (Kuwaiti), BHD 1.71 (Bahraini Dinar) & OMR 1.75 (Omani Riyal) per order, no matter the number of items your order contains! Currently, this service can only be used for orders less than 5000 SAR/AED (or equivalent in KWD/BHD/OMR).

There are no extra fees if you use a Credit/Debit card.

Shipping Fees:

In KSA, free shipping for orders with a total value of SAR 200 and above. For orders less than SAR 200, an additional SAR 15 charge will be due. 

In UAE,  free shipping charges for orders with a total value of AED 200 and above. For orders less than AED 200, 100, an additional AED 9 charge will be due.

In Kuwait, free shipping for orders with a total value of KWD 15.98 and above. For orders less than KWD 15.98, an additional KWD 1.2 charge will be due.

In Bahrain, free shipping for orders with a total value of BHD 20.10 and above. For orders less than BHD 1.5 charge will be due.

In Oman, free shipping for orders with a total value of OMR 20.54 and above. For orders less than OMR 0.94 charge will be due.

worldwide shipments,  an additional SAR 39 will be added. 

Grocery orders:

In KSA, free shipping for orders with a total value of SAR 50 and above. For orders less than SAR 50, an additional SAR 19 charge will be due.