What is the difference between ‘Cash on Delivery’ charge and shipping fee?

We like to give our customers the flexibility of paying cash on delivery apart from offering various prepaid options. However, we have to pay our courier partners an extra fee for all cash on delivery (COD) orders.

Currently, COD charges are AED 15 (UAE) & SAR 34 (KSA). There are no extra fees if you use a Credit/Debit card or a return coupon.

 

UAE

KSA

 

Any Order Amount

Order Amount<200

Order Amount>200

 

Pre-paid

COD

Pre-paid

COD

Pre-paid

COD

Shipping Charge

Free

Free

19

19

9

9

COD charge

NA

15

NA

34

NA

34

Total charges

0

15

19

53

9

43