What is the difference between ‘Cash on Delivery’ charge and shipping fee?

Cash On Delivery:

We like to give our customers the flexibility of paying in cash for their orders, apart from offering various prepaid options. However, a small fee levied by our shipping partners is mandatory to all Cash on Delivery (COD) orders. 

Currently, COD charges are AED 5 (UAE)SAR 17 (KSA), KWD 1.36 (Kuwaiti), BHD 1.71 (Bahraini Dinar) & OMR 1.75 (Omani Riyal) per order, no matter the number of items your order contains! Currently, this service can only be used for orders less than 5000 SAR/AED (or equivalent in KWD/BHD/OMR).

There are no extra fees if you use a Credit/Debit card.

Shipping Fees:

 

SHIPPING FEES WILL VARY FROM EACH CUSTOMER BASED ON; IF THE BELOW IS APPLICABLE TO THE CUSTOMER:

Combination of VAT +duty + documentation charges + shipping fee + COD fee 

Grocery orders:

In KSA, free shipping for orders with a total value of SAR 100 and above. For orders less than SAR 100, an additional SAR 9 charge will be due.